Fredericton — Earlier this week Tim Hortons, the staple Canadian coffee chain, announced they would be increasing the price of their hot beverages ordered through the drive-thru to include a mandatory tip, which staff have been keeping anyway.
The decision was made largely due to the massive number of complaints about drive-thru employees assuming any change from an order would be given to them, and the increase is also intended to help Tims employees recover from the debt owed to the store from substantial overspending on Timmies gift cards as presents.
“Sometimes people sit at the window expecting their change back, which obviously is super annoying and incredibly rude,” said high-schooler Abby Johnson, a part-time weekend employee at the Regent Street Tim Hortons.
“We put in like five or seven hours a weekend here with one of our arms being cold the whole time…we deserve the 80 cents when someone orders a large.”
Ryan Wooler, a fellow drive-thru employee working at different Fredericton-area franchise, shares the feeling of entitlement with Johnson.
“We are expected to stand there for a couple hours at a time and work…no one should be expected to suffer through that type of physical labour and not get tipped for it. Can you imagine the impact this will have on my body by the time I’m 30? We deserve to be compensated extra!”
The Manatee reached out to a local franchise owner, who prefers to remain anonymous, for comment on why only hot beverages will invoke the mandatory tip rule.
“We tend to only see coffee or latte orders in the drive-thru, where we stick the annoying little shits. The increase really is to cover the overtime of them calling in sick, tired, or Fortnite.”
Customers will see the increase take effect on Monday.
Sorry I will not be buying coffee at Tims anymore. A tip is voluntary not mandatory!!!!!! making 12.00$ per hour …service is bring a meal to one’s table, not handing it to me through a drive thur window!!!!
You do realize this is satire right?
No doubt! If these self entitled punks are working there UNTIL they are 30 then they still don’t deserve a tip!!
“The impact on my body” Haha SHADAAAPT!!!
90% of the customers that already grace you with a place of employment by keeping it open spending THEIR MONEY day after day there working 10 times harder than YOU (millenial bubble) could imagine.
Most people when asked don’t mind tipping, I myself have always been called an “over tipper” I do this because I recognize professionalism while maybe it’s just not your day, but we all have those and your at work.
(GETTING OFF SUBJECT HERE)
You want a tip? Ya? You want me to pay more for coffee than the listed price? Ya? Then stop talking to the other pylon beside you about how you waste you own time while NOT at work, look at me, smile, be prompt, professional and for once and all that is holy, GET MY ORDER RIGHT!!!!!!!
If its grueling, if your “suffering”… ?
Get a different job!
… UNBELIIIIEVABLE ?
Tim Hortons has been going downhill for some time. I will be going to McDonald’s for coffee…9x/10 Tim’s is out of the donut I want anyways. Certainly not a donut shop anymore
I agree. This sense of entitlement is exactly what it is, ENTITLEMENT. I only tip when I receive exceptional service. A tip should not be expected without exceptional service. Sticking your hand out a window is not exceptional, it’s a level above self-serve.
It’s satire you dense ape. Tim Hortons isn’t raising prices or requiring a mandatory tip. People like you are why Trump runs the strongest nation on the planet.
Me neither
They should pay their staff
Its not up to us to pay them
I find rude when i pass them a 10 dol bill and they close the window on me thinking i will drive away.
Macdonald dark roast coffee taste better and they dont expect tips
I am a diehard cor Tim freak fan but do not try to dominate me
I will use tim card and no more tips
Hey You are not Even Tim Horton anymore anyway
Tim would never dream of it.
Right on
Store clerks in the mall do not have tips & make minimum wages & Manager lucky if he or she gets 1.oo more
This is a satire paper… ?
You are spot on! Leaving a tip for the 60 seconds it takes the employees should be your decision. Tim’s should of kept their prices below the even dollar amount ie 1.90 for a med if they were concerned their staff were “tipped”! Goodbye Tim’s hello Robins and McD.
Sometimes people should use critical thinking skills and and ask if this article seems real before getting outraged….The Manatee is a satirical news site offering fictional, critical observations of popular culture and current events. It is intended to be humorous with a harsh dose of reality.
The irony here is that millennials are actually aware that this is a satirical publication. It is joke. The Manatee is like “The Onion”, or “The Beaverton” It’s not real. Lol C’mon!!
I hope you know this website is satire.. please do not boycott our beloved coffee chain.
I go to mcdonalds now coffee cheaper and you buy 7 and get a free 8th one. if tims puts prices up for self entitled millinials they will lose business. wake up .I work a a carpenter outside in blistering heat and outside in -12 c etc . and they are whining about 5 hrs in a drive thru window. NOBODY TIPS ME. If they gave the 80cents back to the customer maybe people would chuck them a couple of dimes. TIPS ARE NOT REQUIRED OR ASSUMED. they are controlled by the consumer. not employers or employees
Its a satirical article…..
Right on Kenny
It’s satire
exactly
It’s a fucking joke article, you fool.
It’s satire you dense ape. Tim Hortons isn’t raising prices or requiring a mandatory tip. People like you are why Trump runs the strongest nation on the planet.
Love your comment Kenny and I totally agree with you!
I must live in a different world.
You earn a tip…not a given.
As for hardship working a drive through…boy oh boy are you in for a surprise…crazy
This article and site for that matter is satire
It’s satire
It’s a fucking joke article, you fool.
It’s satire you dense ape. Tim Hortons isn’t raising prices or requiring a mandatory tip. People like you are why Trump runs the strongest nation on the planet.
Like my family needed a reason to stop visiting Tim’s…well they just made it soooooo easy.. bye bye Tim’s #NotHeartBroken #hello McDs
Ps way to teacgmh employees that tips are earned and not received for just showing up and breathing…Like I said all I needed to hear to walk and leave the Tim’s franchise in my rearview mirror
Tim’s is fading fast….Everyone goes to McD’s now anyway because of excessive over pricing at Tim’s ?…….you walk into a Tim Hortons and even though it has been newly updated, no one is inside…..
As a very regular customer of tim hortons, i will no longer buy from there . We all make an hourly wage and i for one, dont get compensated, for working a full time job outside. These people are the ones that applied and took the job in the first place And to think they “desreve” the tip.. Who do u people think u are to deserve the tip Its a job u get paid by the hour .
How do you people not realize this is satire
Hot Tips, lol! They’d be the pennies we don’t have anymore where else would they get the tips from?
This is just f****** disgusting
LOL
“We tend to only see coffee or latte orders in the drive-thru, where we stick the annoying little shits.” LOL. I guess good help is hard to find in Fredericton..
You never assume that change is a tip, that is rude, not the other way around. You earn a tip, you get paid for your labour, cold arm and all. That is your job. You get extra if you do something extraordinary.
This is the dumbest idea . No wonder they are losing customers to McDonalds. I won’t be going there anytime soon.
Thanks Tim Hortons for giving me a reason to go less!!!
If they don’t like the job they have, they can leave.
“We tend to only see coffee or latte orders in the drive-thru, where we stick the annoying little shits. The increase really is to cover the overtime of them calling in sick, tired, or Fortnite.”
Nice.
Is this fake news?
Wow, the employees complaints are jokes. Welcome to real life kids.
I agree tip is up to the customer, I often get the wrong order, until you perfect your service my tip is up to me.
This is actually a joke right?
Millennials expecting everything. Wait until they get a real job
Are you kidding me?! I’ve been working in temperatures as low as -40 for 8-10 hours a day 7 days a week and wheres my tip? I don’t get squat extra. Entitled little brats. Imagine people in real jobs holding back money because it’s cold and they had to work 7 hours. Not anyone’s problem but their own.
I think its craxy to denand a tip in a fast food drive thru. If someone wants to leave a tip thats different. I will never ever go to tim hortons again…and i will encourage as many as i can to stop as wrll.
Boo hoo ur arm is cold… How do you think labolabou feel on conduction sites in -30?
If Tim Horton’s is trying to put itself out of business it certainly is going the RIGHT WAY ABOUT IT. I already, after the last hidden increase from Tim’s about a month ago or so, have STOPPED buying their coffee which has declined in taste anyway and becoming too expensive for water poured over beans. Get a grip Timmy, you about to kill yourself.
it chould be illegal for a coffee shop like tim to force mandatory tip…beside they coffee taste bad and they is not a really good service..
Guess where I won’t be going from now on these kids are spoiled. Tips are voluntary not mandatory pathetic.
This isn’t going to go over well! People have the right to refuse that! That is violating the people’s rights!
It’s not enough that the government robing us . Now Tim’s with mandatory tip….bs.. so you give bad service you still get your full tip come on.
Tim Hortons employee’s are slower, ruder and dumber then any other company. They don’t even know how to fill a cup to the top and I’m expected to pay more for this. What a joke of a company.
???? Here fishy fishy
You entitled lazy little french bastards thinking what you do is the epitome of hard work. You got a rude awakening when it comes to real life
Poor baby arm out for couple of seconds. No one asking to go outside to deliver the coffee. If I give you a 5. I would want some change back not for you to keep it. 2.05 at Tim’s 1.85 at McDonald’s. Workers at McDonald’s have to go outside to deliver food. I am sorry I want my .80 cents. If I wanted you have it I would be gladly to give it to you. It’s up to me not you if you get a tip or not.
what is this world coming too? people complain about shit then you can’t say or do it , sorry people have the right to say and do what they want. If you don’t like it i’m sorry but suck it up and deal with it what if people start to speak up about the people who are wrecking our opinions / thoughts. AND now if you go through a tim hortons drive through you HAVE to tip? Come on those people are gonna be at a counter or laid off / fired because everyone is gonna go inside and they are complaining about having to stand for at a window for a couple hours and to put in 5 to 7 hours a week. OH BOO WHOOO your still indoors with heat i work for a moving comapny and i’m out in the cold for 8 plus hours doing real physical work and i know there are other people that have it harder then i do. FUCKING SUCK IT UP OR GET A REAL JOB
You should try a job working outside in the bush when it’s -40C, bunch of whining losers
So annoying ..tim hortons management is so cheapster every time they are in news for their cheap tactics..just fetch me a coffee and give me my change i need it for next coffee..not everyone is rich
Be thankfull that you have a job . 90% of the time your coffee sucks rocks.
20 minutes and its dumped Lmao try burnt crap.
This is a damn joke! If you find your job to be so difficult standing there by the damn window, handing out coffee… which as a matter of fact, is “YOUR JOB”, and demanding a tip! then don’t work there! For crying out loud…Find yourself another job that doesn’t require you standing for 5 hours by a drive thru window, handing out hot beverages.?
No way! Mandatory tipping is not right. I like the coffee but this is not an ethical business practice, and ethics are important to me.
Hahaha this is too funny! Toll booths and manditory tips. Man this kids ae to entitled. Makes me laugh about their complaining for something thats not hard at all.
Yeah they pule their tips then at end of month it’s divided amongst all the employees.i should know as a past employee that’s how our store did it.
No tipping. Soon we will be tipping in grocery stores and gas stations.. when customer buy ..that means you still have job..when we stop buying ..you don’t even get paycheck. So what will be …..choose…??
Yeah they pule all the tips.then at end of month it’s divided at end of month
I can count with my fingers on my open palms the number of times I have visited Tim Hortons just to have a coffee out of dire necessity. The coffee is junk leave alone their food. I don’t care a twopence for it as so many others do to consider it as a Canadian icon. Icon or do they con?
This must be FAKE NEWS!
Wow! No more Timmies for me.Tips are earned for service rendered. Drive through staff at Timmies are not even polite half the time. And give you nasty looks when you remind them that you are missing part of your order. The blatant entitlement of the timmies worker who complained because they have to work a whole 5 or 7 hours/weekend is mind boggling. Try non stop work on night shift on cement floors in a hospital that is understaffed – with no “tips”.
I can count with my fingers on my open palms the number of times I have visited Tim Hortons just to have a coffee out of dire necessity. The coffee is junk leave alone their food. I don’t care a twopence for it as so many others do to consider it as a Canadian icon. Icon or do they con?
Absolute nonsense! Bye bye Tim’s. Enough is enough. A 80 cent tip is what? 25%? Why in the world would a person who hands me a coffee and most of the time doesn’t even say thank you or anything else pleasant deserve such a tip!
LOL at the comments here.
I spend anywhere between 4 to $500 a month at Tim Hortons you guys can’t even stir the coffee properly because you’re too worried on drive-through I drive a truck for a living and you could care less about my work time clicking away as I wait 20 minutes for my coffee and now you want a tip
Customers need to start voting with their feet. Tim’s has been pulling this crap for way too long. Tips are NOT mandatory. Any company or store that thinks they are doesn’t get my business .